Terms of Service

Terms Overview

  • Coverage: These terms govern the supply of our products (services or digital content).
  • Importance of Reading: Clients should read the terms carefully before agreeing to them. 

Company Information
  • Company Name: Integrate Sports Ltd
  • Company Registration Number: 13275036
  • Contact Information: info@integratesports.com. Address: 167-169 Great Portland Street, 5th Floor, London W1W 5PF

Contract and Orders
  • Acceptance of Orders: The contract begins once terms of service are agreed upon.
  • Order Number: An order number will be assigned and must be referenced for communications.

Product Details
  • Product Variance: Products may vary slightly from images shown online.
  • Changes to Orders: Clients can request changes, subject to feasibility and potential price adjustments.

Rights and Changes
  • Client’s Right to Change: Clients can request changes; if not feasible, they may end the contract. 
  • Company’s Right to Change: The company can make minor changes to reflect legal updates or technical improvements.

Delivery and Suspension
  • Suspension: The company may suspend services for technical issues or non-payment, with prior notice and potential adjustments in pricing.

Ending the Contract
  • Client’s Rights: Clients can end the contract for faulty products, non-compliance, or other specified reasons. 
  • Notice Period: A 3-month minimum commitment is required. A 14-day cancellation notice period is required at any point.

Returns and Refunds
  • Returning Products: Products must be returned if the contract ends after dispatch or receipt.
  • Cost of Return: The company pays for returns if products are faulty or misdescribed.
  • Refund Process: Refunds are processed within 14 days and will include a small payment processing fee.

Legal Rights and Obligations
  • Consumer Rights: Clients have legal rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013. This means that you have 14 days after agreeing to this contract to change your mind. 
  • Company’s Liability: The company is liable for foreseeable losses or damages caused by non-compliance or negligence.
  • Client Responsibilities: Clients are responsible for informing us of any medical issues that may prevent them from partaking in physical activity.

Personal Information
  • Usage: Personal information will be used as outlined in the privacy policy available on the company's website.

Other Terms
  • Transfer of Agreement: The company can transfer its rights and obligations to another organisation with prior notice.
  • Governing Law: English law governs the terms, and legal proceedings can be brought in English courts, with provisions for clients in Scotland and Northern Ireland.

Actions for Clients
  • Read the Terms: Ensure understanding of the agreement before committing.
  • Provide Accurate Information: Submit accurate personal and payment information.
  • Communicate Changes: Contact the company for any requested changes or issues.
  • Understand Cancellation Policies: Be aware of the 14-day cancellation notice period and conditions for ending the contract.
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